Head of Analytics

Knowledge

Bachelor’s degree or equivalent in relevant area (e.g Mathematics, Economics, Engineering, Computer Science).

Insurance/financial services industry experience in an analytical or pricing role

Expertise – Highly numerate with extensive knowledge of analytical techniques and application of these in a business context

SQL / SAS

MS Excel

Radar / Emblem

Power BI

Owner, subject matter expert and central point of contact for insurer panel performance analytics, marketing analytics and customer segmentation value analysis

Skills

Communication – Ability to communicate information clearly and concisely to varied and sometimes non-technical audiences.

Commercial acumen – ability to understand the wider business and frame commercial context of analytical tasks.

Prioritisation – capable of identifying key activities to ensure overall team objective are met

Stakeholder management – able to communicate both positive and negative messages, gain buy in from and build effective working relationships with key internal stakeholder

Prioritisation, workflow management and review of key deliverables issued from the team into the wider business

Continued development and delivery of an effective performance management regime ensuring progression of existing panel member performance, identification of emerging opportunities / threats and appropriate communication of results

Designing, guiding and conducting analysis, at appropriate level of sophistication / depth to deliver market leading broker insight offerings

Behaviours

Collaboration – Ability to work with colleagues from a wide range of business areas, geographically split and with specialist knowledge

Challenge – Confidence to explore, test and challenge the status quo to deliver new ideas.

Building close working relationship with Insurer Relations, Marketing, Pricing and the Commercial Directors to ensure ad hoc support is in place to facilitate their roles and appropriate involvement in wider business projects.

To actively support and encourage at all times, compliance with our quality principles, company policies and best practice in security, legal and regulatory requirements

Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations. Encourage, support and coach other team members in their own development.