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Lead Performance Analyst


Monitoring, analysing and helping to influence the day-to-day performance of the business

Complying with all regulatory obligations with regards to customer data, competition law and other relevant guidance / legislation

Experience of interpreting data

Commercial acumen – ability to understand the wider business and frame commercial context of analytical tasks.

Experience in Insurance / Financial Services industry would be beneficial (Desirable)

Use of applications that which could be used in the role e.g. Microsoft PowerBI, SQL, Power Pivot

MS Excel

Power Pivot

Power BI

Expertise – Highly numerate with knowledge of analytical techniques and application of these in a business context


Support the implementation of business change, including delivery of commercial opportunities, underpinned by performance analysis

Perform detailed and insightful analysis to solve complex business problems and present finding the senior stakeholders

Communication – Ability to communicate information clearly and concisely to varied and sometimes non-technical audiences

Responsible for the prioritisation and allocation of the work stack within the performance team, including both BAU and adhoc reporting

Stakeholder management – able to communicate both positive and negative messages, gain buy in from and build effective working relationships with key internal stakeholder

Building close working relationship with Pricing, Marketing and Commercial counterparts to ensure ad hoc support is in place to facilitate their roles and appropriate involvement in wider business projects.

Lead on the development of new management information / business intelligence, showing understanding of the wider business and the ability to present data concisely and highlight key trends



Challenge – Confidence to explore, test and challenge the status quo to deliver new ideas.

Energy – drive your own growth

Collaboration – Ability to work with colleagues from a wide range of business areas, geographically split and with specialist knowledge

Work collaboratively

Respect others

Act with integrity

Accountability / take ownership

Open to change

To safeguard information, paying particular attention to customer and employee data and business sensitive information

Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations. Encourage, support and coach other team members in their own development

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