woman using computer

Performance Analyst

Knowledge

Experience in Insurance / Financial Services industry would be beneficial (Desirable)

Complying with all regulatory obligations with regards to customer data, competition law and other relevant guidance / legislation

Monitoring, analysing and helping to influence the day-to-day performance of the business

Commercial acumen – ability to understand the wider business and frame commercial context of analytical tasks.

Experience of interpreting data

Use of applications that which could be used in the role e.g. Microsoft PowerBI, SQL, Power Pivot

Skills

Building close working relationship with Pricing, Marketing and Commercial counterparts to ensure ad hoc support is in place to facilitate their roles and appropriate involvement in wider business projects.

Communication – Ability to communicate information clearly and concisely to varied and sometimes non-technical audiences

Stakeholder management – able to communicate both positive and negative messages, gain buy in from and build effective working relationships with key internal stakeholder

Support the implementation of business change, including delivery of commerical opportunities, underpinned by performance analysis

MS Excel

Power Pivot

SQL

Power BI

Expertise – Highly numerate with knowledge of analytical techniques and application of these in a business context

Behaviours

Challenge – Confidence to explore, test and challenge the status quo to deliver new ideas.

Energy – drive your own growth

Collaboration – Ability to work with colleagues from a wide range of business areas, geographically split and with specialist knowledge

Work collaboratively

Respect others

Act with integrity

Accountability / take ownership

Open to change

Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations. Encourage, support and coach other team members in their own development

To safeguard information, paying particular attention to customer and employee data and business sensitive information

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