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Customer Business Partner

Knowledge

Experienced in the end to end customer journey (target market; emerging trends, competitor activity, service delivery, colleague engagement, value-add initiatives etc)

Skills

Excellent stakeholder management skills

Ability to challenge the status-quo and make recommendations for improvement

Ability to gather internal and external insight and prioritise the key focus areas for improvement

Behaviours

Passion for customers and change

Strategic Thinker

Drive for results and continuous improvement

Work independently and collaboratively

Professional and positive approach

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