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Senior Finance Operations Manager

Knowledge

Review Finance Operations processes across Atlanta – Direct businesses to ensure consistency and best practice

Desirable - Extensive Finance Operations experience in the insurance industry

Proficient in the use of Microsoft Office Products (Excel, Word, PowerPoint, Project)

Lead and coach the team ensuring a best in class Finance Operations function

Ensure all key processes are documented

Ensure all SLAs are met whilst maintaining exceptional quality levels.

Experienced in working with statutory auditors

Support the annual statutory audit particularly with respect to revenue, insurance debtors and insurance creditors

Support key Atlanta projects including the implementation of Active Ops, trade and assets transfers, book purchases and Policy Admin System Consolidation

Deep domain expertise

Skills

Ensure the Director of Controllership and Finance Director are well informed of status and developments within Finance Operations by providing regular updates

Excellent interpersonal, written and verbal communication skills

Implement a structured process of cross training across team members so as to reduce key person dependency and enhance operational resilience

A role model demonstrating strong leadership skills

Strong track record of leading large Finance Operations teams in complex organisations

Manage a large team of Finance Operations professionals ensuring roles and responsibilities are well defined so that all key deliverables are met.

Put in place robust resource planning to take into consideration annual leave, training, downtime etc ensuring adequate resource is available to meet SLAs

Demonstrated experience of working to defined SLAs

Demonstrated experience in prioritising, managing multiple deliverables & stakeholders

Manage and coach team members helping them to grow and become experts in their respective areas

Attention to detail with high level of accuracy

Team player as well as the ability to work autonomously

Behaviours

Demonstrated experience of redesigning teams and processes to achieve efficiencies

Comfortable working in a fast-paced environment

Demonstrated experience of leading a large Finance Operations team through change

Review the team structure and implement changes to affect a streamlined, efficient structure which can be supported by KPIs

Review finance operations processes, driving efficiences, redesigning/implementing new procedures

Excellent time management, communication and stakeholder engagement skills

Resilient and committed individual, able to operate in a fast paced and challenging environment

Proactively detect and manage applicable operational risks co-ordinating with the Financial Controller as required

Develop a strong team through effective training, coaching and mentoring

Proven ability to take ownership, provide solutions and execute as necessary

Ensure all mandatory training is completed by team members so that they maintain adequate skills to perform their roles

Highly motivated and proactive attitude towards work coupled with the ability to use initiative

Accountable and solution focused

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