Knowledge
Provide BAU technical product support to operational areas across all Atlanta brands and products
Maintain industry knowledge
Experience of working in a highly regulated sector and knowledge of insurance regulations (Desirable)
Cert CII (Desirable)
The ability to develop and maintain effective relationships with both internal and external stakeholders
Technical knowledge of insurance products
Where required support the business as a technical expert across initiatives/projects for all product classes
Skills
Technical sales support materials inc Product Disclosures and iGuides;
Ability to identify risks/issues and understand the potential impact of these and reach a solution
Work with internal functions to develop better outcomes for our CSAs and customers
Manage relationships with key internal stakeholders in order to identify and develop potential solutions that benefit the business
Work with Senior Management to identify new opportunities for the business
Ability to work under own initiative
To safeguard information, paying particular attention to customer and employee data and business sensitive information
Monitor the performance of assigned support materials, including annual reviews of said materials
Behaviours
To actively support and encourage at all times, compliance with our quality principles, company policies and best practice in security, legal and regulatory requirements
Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations. Encourage, support and coach other team members in their own development.
Maintain a positive and solution oriented approach to work, providing open and honest feedback.
Strong attention to detail
In all internal and external contact, present a professional and positive image of the department, the team and the company as well as maintaining mutually constructive, positive and beneficial relationships.
Good analytical skills
Current vacancies
Please visit Markerstudy's Careers Page to view our current vacancies.