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Product Technical Manager

Knowledge

Provide BAU technical product support to operational areas across all Atlanta brands and products

Maintain industry knowledge

Experience of working in a highly regulated sector and knowledge of insurance regulations (Desirable)

Cert CII (Desirable)

The ability to develop and maintain effective relationships with both internal and external stakeholders

Technical knowledge of insurance products

Where required support the business as a technical expert across initiatives/projects for all product classes

Skills

Technical sales support materials inc Product Disclosures and iGuides;

Ability to identify risks/issues and understand the potential impact of these and reach a solution

Work with internal functions to develop better outcomes for our CSAs and customers

Manage relationships with key internal stakeholders in order to identify and develop potential solutions that benefit the business

Work with Senior Management to identify new opportunities for the business

Ability to work under own initiative

To safeguard information, paying particular attention to customer and employee data and business sensitive information

Monitor the performance of assigned support materials, including annual reviews of said materials

Behaviours

To actively support and encourage at all times, compliance with our quality principles, company policies and best practice in security, legal and regulatory requirements

Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations. Encourage, support and coach other team members in their own development.

Maintain a positive and solution oriented approach to work, providing open and honest feedback.

Strong attention to detail

In all internal and external contact, present a professional and positive image of the department, the team and the company as well as maintaining mutually constructive, positive and beneficial relationships.

Good analytical skills

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