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Senior Product Technical Manager

Knowledge

An in depth understanding of the market place and current/emerging trends

Technical knowledge of insurance products, claims and other MI

Experience of working in a highly regulated sector and knowledge of insurance regulations

Demonstrable experience of building excellent relationships internally and externally

Significant experience in a role where there has been the use of policy wording and analysis of insurer MI in a customer environment

Result driven with proven experience of meeting challenging objectives

Maintain industry knowledge and disseminate as necessary to wider team

Provide SME support and input into Atlanta incidents, developing solutions and implementing processes to mitigate

Skills

Resolve technical product issues and problems in support of all Atlanta brands and products

Work with internal functions to develop better outcomes for our customers and Insurer Partners

Excellent written and verbal communication skills

Ability to work under own initiative

To safeguard information, paying particular attention to customer and employee data and business sensitive information

Manage, monitor and develop as the business strategy and governance requirements demands: Atlanta Common policy wordings; A library of all live and historic policy documentation sold across Atlanta; Technical sales support materials inc. Product Disclosures and iGuides;

Behaviours

Lead on strategic projects and identifying and delivering opportunities for new and existing businesses

A strong influencer

A strategic thinker able to take decisions independently based on utilising data

Strong attention to detail

Understand overall business strategy and identify strategic opportunities and improvements related to this role to be implemented across Atlanta

In all internal and external contact, present a professional and positive image of the department, the team and the company as well as maintaining mutually constructive, positive and beneficial relationships

To provide technical expertise to the business to support the assessment, development and ongoing control of the products in the Atlanta portfolio.

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