Aggregator Support Analyst

Knowledge

Minimum 1 years’ experience in the insurance industry (Desirable)

Assist in the protecting of all files & regulations in line with GDPR.

Understand & monitor aggregator performance metrics and how this affects Atlanta.

Ability to use industry standard analysis tools (Excel, Work, PowerPoint etc) (Desirable)

Skills

Defaqto management – constant monitoring to ensure our offerings are strong and accurate.

On-boarding of new brands onto the aggregators – completing technical packs, liaising with various business areas for a successful launch.

Teamwork – For a more harmonious and efficient working environment

Scope and release all new changes with the assistance from the aggregator support and test function.

Liaising with other Support areas across group to deliver key objectives.

Communicate clearly, confidently, and concisely

Proven ability to analysis data and to draw and validate conclusions. (Desirable)

Assisting/ analysing Business Incidents and customer complaints – ensuring all issues are resolved in a timely manner.

Previous day MI analysis raising any issues and/or opportunities.

Behaviours

Maintain a positive and solution-oriented approach to work.

Respect company policies and procedures.

Maintain high professional standards.

Highly accurate, paying appropriate attention to detail

Contribute to achieving team objectives

React positively to change, staying calm under pressure.

Ability to work to target and deadlines.