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Head of Transformation


Significant experience in Change and Process Improvement

Proven Lean Six Sigma practitioner with certification to Blackbelt level.

Proven leadership experience, leading cross functional teams to successful outcomes and delivering business strategy

Process engineering / design and delivery experience to support strategic projects.

Commercial / benefits focused with track record of delivering and realising benefits on sizeable projects (>£1m)

Experience of working in a transactional service environment ideally insurance, but banking, utilities or similar

Experience of working in a Group or matrix structure

Business acumen with awareness and understanding of regulatory requirements.


Excellent facilitation and meeting management skills with audiences at all levels

Excellent communication and influencing skills

Strong Stakeholder Managment skills

Deep analytical skills, numerical and process related.

People Management experience




Good team player

Strong interpersonal skills

Results orientation

Delivery focus

Constructive challenge

Confident in working with all levels of management

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