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Operational Resilience Analyst


Knowledge of Operational Resilience

Some knowledge of industry standards (ISO27001, ISO22316, ISO22301, ISO31000, BS11200, ISO27001)

Some knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology platforms, digital channels, third parties and cloud-based services

Knowledge across the following resilience disciplines: Business continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience, and supplier/vendor management

Insurance experience preferable

Knowledge of the financial regulatory environment with knowledge of the recent operational resilience requirements

Fully competent in Microsoft applications 

Insight into Crisis and Recovery during significant events and major operational outages.

Experience preferable within a similar function within the financial services industry

Involvement in crisis and recovery during significant events and major operational outages

Experience of FCA or similar regulatory regime


Highly analytical, able to formulate and follow through long term plans

Support with the development and embedding of the operational resilience operating model across the Atlanta’s business units and working with divisions to ensure maturity

Supporting the promotion and maintenance of Operational Resilience awareness & training documentation & requirements across the organisation including the oversight and assurance of the Operational Resilience managed service, as needed by the divisions across Atlanta.

Supporting the definition and collation of management information, to provide oversight to the Operational Resilience Steering Committee, Risk Committee and Board on regulatory adherence.

Supporting with the management and coordination of group wide incidents ensuring that incident logs and lessons learned are actioned and remediated.


Empathetic with a high degree of emotional intelligence

Ensure your own continuous professional development by participating in external networking / conferences /associations / groups, to stay current on Industry developments & innovations.  Encourage, support and coach other team members in their own development.

Maintain a positive and solution-oriented approach to work, providing open and honest feedback.

In all internal and external contact, present a professional and positive image of the department, the team and the company as well as maintaining mutually constructive, positive, and beneficial relationships.

Take all reasonable steps to ensure appropriate confidentiality.

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