Knowledge
Personal lines insurance experience
Good Knowledge of the claims customer journey
CII qualified or working towards CII qualification
Operational Claims experience
Skills
The ability to influence without authority
Excellent people management skills
Excellent written and verbal communication skills
Analysing data and presenting key themes
Development and Implementation of policies and procedures
Developing and coaching direct reports by assessing the quality of the work completed.
Behaviours
Maintain CPD and ensure direct reports keep up to date with their CPD.
Drive for results
Adaptability
Teamwork and collaboration
Role Model positive professional behaviours
Identify solutions and initiatives for continuous improvement
Current vacancies
Please visit Markerstudy's Careers Page to view our current vacancies.