people in an office



Good standard of education from GCSE level (or equivalent) or above, including English and Maths

Professional learning qualification eg. CIPD, ILM desirable

MS Teams / Virtual delivery




Contribute towards maintaining and enhancing the training teams value to the business to the business by complying with agreed best practice while applying a critical awareness of current developments in learning

Training design & delivery (Minimum 3years)

Experience of applying traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)A Proven Coaching & Development background with ILM Qualification (or similar) desirable

To actively support and encourage at all times, compliance with our T&C framework, company policies and Code of Conduct


Support the implementation of new organisational initiatives through delivery of learning interventions, where new skills, knowledge or ways of operating are required

Ensure a standardised approach to training across all parts of the business wherever possible, ensuring consistency of approach and quality

Deliver and coach the induction, personal effectiveness and system content for all colleagues across the Atlanta group to ensure they are prepared to effectively contribute to the overall business operation by writing profitable, compliant, and quality business as well as delivering high quality customer service.

Design deliver and coach both classroom and blended learning content which support identified colleague development needs whilst satisfying the company’s T&C Framework Complete effective training needs analysis (TNA’s) for the business providing a detailed report highlighting findings recommendations and options

Experience of group delivery – Minimum 3years

Evaluate and report on the on the business impact of learning activities contributing to the advancement of the team and delivery of a high -quality cost effective enabler to the business

Track and document all coaching/feedback sessions in line with the T&C framework

Ability to communicate at all levels.

An innovative and creative approach to working and able to demonstrate that you are comfortable working in changing situations with pace



Innovation and creativity

Adaptability – To fully upskill in your product area, becoming an SME with the ability to deliver all training requirements within your specialism adapting and flexing based on resource availability

Ownership – To be accountable for your own ongoing personal development

Organisational awareness

Decisiveness and initiative

Customer focus

Experience of engaging and collaborating with diverse customer base

A hands on, energetic style with a 'can do' attitude


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